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account suspension after changing pass

Posted: Tue Dec 10, 2019 11:35 am
by DARKLING
As the title say, I changed the password for two of my accounts from the website, now when I try to login ingame it says that they are temporarily suspended and I should look at /rules ,where it doesn't have anything for my issue.
I can login on the website with them with the new passwords, so I guess it has something to do with the game's database? it's been a day after the change btw.
Will be nice to have some light on this, didn't know my acc's will be locked if i get stronger password :D
anyway, thanks in advance.

Re: account suspension after changing pass

Posted: Tue Dec 10, 2019 4:45 pm
by Janitor
This means that you got your password wrong 3 times.
Every 3 attempts you get locked out for 5 minutes.
If you have trouble connecting contact me via email or on Discord.

Re: account suspension after changing pass

Posted: Mon Aug 01, 2022 12:59 am
by Extrame123
you have aplied a lock to your phone number account something like that i have when i put my user/pw, didnt play a while and i dunno to fix this,changed my pass also but its same crap,any help on? thx

Re: account suspension after changing pass

Posted: Mon May 15, 2023 9:32 am
by arianaey
I don't know why I have to change the password after my account activated. can anyone explain me?
duck life