account suspension after changing pass

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DARKLING
Posts: 1
Joined: Tue Oct 29, 2019 12:01 pm

account suspension after changing pass

Post by DARKLING » Tue Dec 10, 2019 11:35 am

As the title say, I changed the password for two of my accounts from the website, now when I try to login ingame it says that they are temporarily suspended and I should look at /rules ,where it doesn't have anything for my issue.
I can login on the website with them with the new passwords, so I guess it has something to do with the game's database? it's been a day after the change btw.
Will be nice to have some light on this, didn't know my acc's will be locked if i get stronger password :D
anyway, thanks in advance.

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Janitor
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Posts: 64
Joined: Tue Oct 29, 2019 6:46 pm

Re: account suspension after changing pass

Post by Janitor » Tue Dec 10, 2019 4:45 pm

This means that you got your password wrong 3 times.
Every 3 attempts you get locked out for 5 minutes.
If you have trouble connecting contact me via email or on Discord.
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Extrame123
Posts: 1
Joined: Mon Mar 09, 2020 8:16 pm

Re: account suspension after changing pass

Post by Extrame123 » Mon Aug 01, 2022 12:59 am

you have aplied a lock to your phone number account something like that i have when i put my user/pw, didnt play a while and i dunno to fix this,changed my pass also but its same crap,any help on? thx

arianaey
Posts: 3
Joined: Mon May 15, 2023 9:27 am

Re: account suspension after changing pass

Post by arianaey » Mon May 15, 2023 9:32 am

I don't know why I have to change the password after my account activated. can anyone explain me?
duck life

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